Introduction
These Terms of Service ("Terms") govern your use of the website operated by Serene Agency ("we," "our," or "us") at sereneagency.in, as well as any services we provide. By accessing our website or engaging our services, you agree to be bound by these Terms.
Use of Website
You may use our website for lawful purposes only. You agree not to use the website in any way that could damage, disable, overburden, or impair the site or interfere with any other party's use of the website.
The content on this website, including text, graphics, logos, images, and service descriptions, is the property of Serene Agency and is protected by applicable intellectual property laws.
Services
Serene Agency provides digital growth services including but not limited to:
- Website development and maintenance
- Search engine optimization (SEO)
- Google Business Profile (GMB) management
- Meta Ads campaign management
- Social media management
- Video and graphic design
Service-specific terms, deliverables, timelines, and pricing are outlined in individual project proposals or agreements. In the event of any conflict between these Terms and a project-specific agreement, the project-specific agreement shall take precedence.
User Responsibilities
When engaging our services or using our website, you agree to:
- Provide accurate and complete information
- Respond to communications in a timely manner
- Ensure that content you provide does not infringe on third-party rights
- Maintain the confidentiality of any account credentials
Intellectual Property
All content, design, code, and materials created by Serene Agency as part of a project remain the property of Serene Agency until full payment has been received, at which point ownership is transferred to the client as agreed in the project proposal.
The website and its original content, features, and functionality are owned by Serene Agency and are protected by copyright, trademark, and other intellectual property laws.
Payments and Projects
Project terms including scope, pricing, payment schedules, and deliverables are defined in individual project proposals. Payments are due as outlined in each project agreement. Late payments may result in suspension of services.
Third-Party Services
Our services may involve third-party platforms such as Google, Meta, hosting providers, and analytics tools. We are not responsible for the availability, accuracy, or policies of third-party services. Your use of these platforms is subject to their respective terms of service.
Limitation of Liability
To the maximum extent permitted by law, Serene Agency shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of our website or services. Our total liability shall not exceed the amount paid by you for the specific service giving rise to the claim.
Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated revision date. Your continued use of the website or our services after any changes constitutes acceptance of the updated Terms.
Contact Us
If you have any questions about these Terms, please contact us:
- Email: agencyserene@gmail.com
- Phone: +91 92963 11049
- Location: Delhi, India